Frequently Asked Questions
Everything you need to know about our premium wallcoverings and decor.
How do I calculate how many rolls of wallpaper I need?
To calculate the number of rolls, measure the height and total width of your walls. Divide the total width by the width of the wallpaper roll to get the number of strips, then multiply by the wall height. We recommend adding 10-15% extra for pattern matching and waste.
What is the difference between prepasted and non-pasted wallpaper?
Prepasted wallpaper has an adhesive backing that is activated by water, while non-pasted wallpaper requires a separate adhesive paste to be applied to either the paper or the wall during installation.
Do you offer international shipping?
Yes, Wallcoveringsmart ships worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout based on the weight of your order.
What is your return policy?
We accept returns of unopened and undamaged rolls within 30 days of purchase. Please note that custom-made murals or samples are generally non-refundable unless defective.
Can I request a sample before placing a full order?
Absolutely. We highly recommend ordering samples to see the true color, texture, and finish of our wallcoverings in your home's lighting before committing to a full project.
How do I clean and maintain my wallpaper?
Most of our vinyl and non-woven wallpapers are 'washable' or 'scrubbable.' You can gently wipe them with a damp cloth and mild soap. Avoid using harsh chemicals or abrasive sponges that could damage the print.